1. Place Your Order Online

Shop from our huge range of products from the comfort of your home and add the items to the basket that you wish to buy. Go to your basket page and click the checkout button. Either log into your account or log in as a guest.

2. Complete Order

Follow the rest of the checkout process to complete your order.

3. Email Confirmation

You will receive an order confirmation email to confirm your order is placed. Your order will then be processed and picked. When it is ready for collection you will receive a second email advising that your order is ready for collection.

4. Collection

Once you have received an email confirming that your order is ready for collection, simply visit PLG Country Store at a time that suits you and speak to member of staff.

Your items can only be collected within the stores opening hours. Bring your phone with you to show the email as proof of purchase, or print out the email confirming your order is ready for pickup. You’ll also need your ID.

Click & Collect accept the following forms of ID:
Cheque guarantee / Credit / Debit Card
Valid passport
Driving licence
Utility bill

We're happy for someone else to collect your order, but to prevent fraud; the person you've nominated must present your order number and your photo ID (passport or photo card driving licence).

You have up to 14 days to collect your items from your store. You will be reminded within this period to pick up your parcel. If you fail to pick up your parcel within this period, it will be put back into stock. You will then need to speak to Customer Services for a refund.